MetLife Telehealth Service Overview
At MetLife, we prioritize your health and well-being, providing convenient solutions that ensure you receive the care you need when you need it. Our Telehealth service exemplifies this commitment by offering accessible, secure, and high-quality virtual healthcare for our members.
What is Telehealth?
MetLife’s Telehealth service connects you with board-certified physicians and healthcare professionals via phone or video conferencing, allowing you to receive medical advice, diagnosis, and treatment from the comfort of your home or anywhere you have internet access. This service covers a wide range of common health concerns, including cold and flu symptoms, allergies, infections, and more.
Key Benefits of Using MetLife Telehealth:
- 24/7 Access: Reach licensed medical professionals anytime, anywhere, without needing to wait for a traditional in-office visit.
- Convenience: Skip the waiting room and get medical assistance at home, work, or on the go.
- Comprehensive Care: Obtain support for various non-emergency health issues, prescription refills, and professional medical advice.
- Cost-Effective: Save time and money by avoiding unnecessary urgent care or emergency room visits.
How to Use MetLife Telehealth
Using our Telehealth service is simple:
- Step 1. Call your dedicated MetLife number 04-260-8707 to book your Telehealth appointment.
- Step 2. Patient to share Emirates ID/ Passport & Insurance information prior to receiving an authorized appointment link.
- Step 3. Patient to join a video conference link (sent via email) at time of appointment.
- Step 4. A HealthHub physician shall perform a virtual physical examination as indicated by the patient complaint, and medical history and other relevant information reported by the patient conforming to the standards of medical practice.
- Step 5. This examination may include a demonstration or an explicit physician-guided self-examination, as appropriate. If the physician recommends the need for diagnostic follow up, such as blood sample, the physician will send the referral instantaneously to MetLife.
- Step 6. If medicine is to be prescribed, it will be done and delivered to your door. If additional testing is required, HealthHub shall recommend to the patient next steps to be performed.
With MetLife Telehealth, quality healthcare is just a click away. We strive to support your health needs efficiently, giving you peace of mind and valuable time back in your day.
Discover how MetLife’s Telehealth service can simplify your healthcare experience and provide seamless support for your well-being.